Overview

Due to the nature of the product we do not accept returns. If you are dissatisfied with our products then please email us via our contact page or email address on the dispatch note enclosed with your goods. If there is a fault with the product please attach photographs for us to investigate. 

We may then offer a refund for the goods, if we feel they are not up to our exacting qualities

Our refund policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

If you purchased through a reseller please refer back to the store you purchased from.

Refunds

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, we will notify you by email of this.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. Please provide photographic evidence

Need help?

Contact us via the contact form for questions related to refunds and returns.